SHIPPING & HANDLING

All orders over the value of £150 net are delivered free of charge within the UK** . For all other orders within the UK, a standard delivery charge of £9.95 (Ex. VAT) will be automatically added at the Checkout.

**With the exception of the Scottish Highlands and Islands and the Scilly Isles.

Shipping costs for the above locations will be charged at £30.00 inc VAT on 2-day delivery service.

**With the exception of Northern Ireland, Dusk Lighting uses a DHL 2-day delivery service with a charge of £25.00 inc VAT

VIVID Lighting Limited uses a range of third-party courier (including DHL, DPD 24hr & DX) for all domestic deliveries and DHL for international deliveries all of which may require the customer to provide a signature on receipt of their order. Should you select any other option other than to sign for a parcel (this includes safe place preferences with third-party couriers), VIVID Lighting Limited cannot be held responsible for any damages or loss that might have been incurred during transit or left in a safe place.

For orders to Europe and the rest of the world customers will need to contact us directly as we do not offer deliveries to these destinations via our on line shop.

Delivery Policy

All products are listed with an estimated lead time, which may vary depending on availability. Some items may need to be ordered directly from suppliers within the EU. Your estimated delivery time will be shown at checkout and confirmed on your order confirmation. If we are unable to dispatch items within this time, customers will be notified of the likely delivery date and given the option of proceeding with the order or cancelling.